The Energy and Telecoms marketplace is full of jargon and acronyms, below we have endeavoured to explain in plain English what each of these terminologies mean.
BES – Blackberry Enterprise Server
This is a specific software application used normally by larger companies to enable their employees to access company email, databases, calendar, contacts and corporate applications through their Blackberry mobile device.
BIS – Blackberry Internet Service
Enables your Blackberry device to connect to your work and personal e-mail accounts. Your e-mail is automatically delivered to your device so you can read, reply, and send e-mail on the go without the need for any additional hardware or software. Synchronisation of calendars and contacts is not possible unless locally connected to the users personal computer. Ideal for single users or small companies.
EAC – Estimated Annual Consumption
This is the estimated annual usage of electricity for a specific meter,measured in kWh (kilowatt hours). It is used by suppliers to ascertain the predicted consumption over a year and to enable a price quotation to be produced.
LOA – Letter of Authority
Authorises third parties to investigate Telecoms and Energy contracts on behalf of the named end client.
Mobile Email
Similar capabilities to BIS, but for intelligent non Blackberry mobile phones. Mobile email allows you to access many popular email services and read, delete, and respond to your email as if you were sitting at a computer.
VOIP – Voice over Internet Protocol
A telephony solution that essentially means that your voice is carried over your broadband connection (as opposed to the traditional phone line) to the person at the other end of the line.